Make Up Policy
We are only obligated to offer make up classes if the lessons are cancelled by the Swim School. If your child is away on holidays or sick, we cannot guarantee a make-up lesson as overheads must still be paid by the swim school, regardless of whether or not the classes are filled.
However,it is simple to book your own make up lessons in the Simply Swim programme . This is a two way street though and you must also give advanced notice of absence in order to be eligible.
Wet Weather Policy
Classes will be cancelled for half an hour either side of a thunderstorm where lightning is present (eg if there is lightning at 3.30pm, we cannot conduct classes until 4pm).
If there is rain but no signs of lightning, our philosophy is “we get wet anyway” and classes will be held as normal.
Any EXTREME weather may be cause for cancellation (eg strong winds, excessive rain as in recent floods).
I shall text people if we are cancelling lessons for any of the above reasons. No text means we are going ahead!